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CRM + gamification for iGaming

The control room for player engagement

Know every player, reward them the right way and bring them back. One platform for online casinos and sportsbooks.

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CRM01 / 05

See every player. Spot who is slipping away.

One live view of deposits, play and standing, so your team acts before a player goes quiet.

  • Segments that keep themselves up to date
  • Player standing: new, active, at risk, lost
  • Reports and dashboards in one click
Newthis week
Activeplaying
At riskgoing quiet
Lostwin back
Explore the platform
Gamification02 / 05

Give players a reason to come back tomorrow.

Levels, missions and prizes that turn a single visit into a habit.

  • Levels, XP and VIP tiers
  • Missions, streaks and tournaments
  • Spin wheel, coin shop and cashback
7
Level 7 → 868%
See gamification
Channels03 / 05

Reach players where they already are.

The right message, on the right channel, at the right moment.

  • WhatsApp through your agent team
  • Web push with pictures
  • On-site pop-ups, visitor offers and SMS
Your weekend cashback is ready. Want me to add it now?
Sent by Priya · agent queue
See all channels
AI assistant04 / 05

Ask in plain words. Get a plan back.

Your own numbers, explained, with drafts ready for your approval.

  • Answers from your live data
  • Drafts campaigns and journeys
  • Messages in 8 languages, plus a Monday note
Who stopped playing 15 days ago but could come back?
Meet the assistant
Grow05 / 05

Engage. Retain. Grow.

Ngagevo turns player data into daily actions, so more players stay, play and come back.

CRMGamificationChannelsAIReports
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One platform

Everything your retention team needs, in one panel.

No more jumping between a CRM, a bonus tool, a chat app and a spreadsheet.

CRM and segments

Every player in one profile. Build segments by deposits, games, time of play or standing.

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Journeys

Welcome, first deposit, win-back: set the steps once and they run on their own.

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Gamification

Levels, missions, tournaments, spin wheel and a coin shop, all in your brand.

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Channels

WhatsApp through agents, web push, pop-ups, visitor offers and SMS, with A/B tests.

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AI assistant

Ask questions, get drafts, write in 8 languages and read a weekly note on what changed.

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Data Studio

Growth, games, campaigns and channels: clear reports your managers actually read.

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How it works

Live in three steps.

We connect to your platform, set you up with ready templates and stay with your team as you grow.

01

Connect

Our API links to your casino or sportsbook. Players, deposits and game events flow in live.

API + webhooks
02

Set up

Pick ready journeys, rewards and messages, then shape them to your brand and offers.

Ready templates
03

Grow

Your team works from one panel. Reports and the AI note show what to do next.

Every day
Built for trust

Growth that respects your players.

Private data stays private, a real person stays in the loop, and players who asked for a break are left alone.

  • Player data stays privatePhone numbers are encrypted, and every reveal is logged.
  • A real person sends every WhatsAppYour agents work from a queue. No bots, no spam.
  • Responsible by defaultSelf-excluded and blocked players are never messaged or rewarded.
  • AI sees numbers, not namesIt never gets names or phone numbers, and it only drafts. Your team approves.
  • Your brand onlyPlayers see your casino, never ours.
Product tour

See Ngagevo in under two minutes.

A short walk through the panel: players, rewards, messages and the AI assistant.

Product tour · 1:40With sound

Ready to bring more players back?

Book a 30-minute demo. We'll show you the panel with real examples from your market.

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